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Back to Basics- Essential Tools Every Salesforce Beginner Must Master

basics
Back to Basics- Tools Every Salesforce Beginner Must Master

Here are 5 simple and easy ways to make your organization run more efficiently and seamlessly.

 

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Clear that CLUTTER!!! Salesforce Buttons in Page Layout

Button Clutter


Salesforce Buttons are incredibly powerful tools to make it easy and simple to get something with…well the touch of a button!  Now, out of the box, Salesforce only allows us to place custom buttons at the top of the Page Layout, without any sort of organization. This can create a mess like the image above. Here we will go through some basics of the power of custom buttons and also show how to display them on layouts just like any other field.   For this example, we will add a button to the layout that will view a report for that record.

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How to Make Rollups For Lookups

How to Make Rollups For Lookups

LIMITATIONS?!? NO MORE!

Rollup Summaries are essential to most Salesforce Organizations.  However, Rollups have always been limited to Master-Detail relationships.  Salesforce, out of the box, does not allow for Rollups using Lookup relationships.  That is until now! By following these simple steps, you will be Rolling up like a Pro!

Crossing River

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 5 Easy Steps to Auto Refresh Your SalesForce Homepage Dashboards

One of the greatest features of SalesForce.com is its Dashboards.

If you used Dashboards before, most likely you are familiar with the feeling that something in the data seems fishy. But then you realize it: “Oh, I need to refresh it!”

Well, NO MORE!

keep-calm-and-refresh

So how to Auto Refresh Your Homepage Dashboards?

 

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5 Easy Steps to Run a Multi-Objects (Joined) Report

5 Easy Steps to Run a Multi-Objects (“Joined”) Report

Salesforce ‘Joined’ format allows you to cross-reference multiple objects and report types in a single report.  This is a great addition that greatly expands reporting capabilities, You can position data side-by-side as a comparison view mode with different filters applied to each report.

 

dynamic_reports

 

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5 Tips to Deliver Remarkable Customer Service

5 Tips to Deliver Remarkable Customer Service

Customer service is the point where customer expectations, meet reality while remarkable customer service is when reality exceeds customer expectations.

So how do you exceed customer expectation? (No, setting low expectations is not it…)

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10 Tips to build a killer Reports & Dashboards

10 Tips to build a killer Reports & Dashboards

Create a report or a dashboard in SalesForce is fairly easy and self-explanatory (To learn more Click – Here)

However, to create a Killer report and dashboards is a different story. Here are 10 tips that will make you a star Salesforce Administrator

  1. What is it good for  – Get a clear understanding of the requirement; what the goal of the report is? What value it brings?
  1. If I was the CEO… –Getting the job done is one thing, but delivering more than the expected is much better! Think like the person you a building the report/dashboard for; if you were the CEO/CFO what would keep you awake at night?

Killer

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